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Bureau of Emergency Communications

Collective bargaining

City managers rejected union solution to reduce the time 911 callers spend waiting on hold

AFSCME Local 189 said a sizable pay raise would help recruit and retain more staff, but an arbitrator picked management's counterproposal.
Collective bargaining

911 in turmoil as Portland union contract goes to arbitration

Understaffing is leading to daily forced overtime, and sometimes, dangerous call wait times.

Northwest Labor Press is an independent union-supported newspaper founded in 1900. Our print version is mailed twice a month to about 45,000 members of over three dozen local unions in Oregon and Southwest Washington. Our online version has been maintained here since 1997.

Our staff are represented by:

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